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SunLync Review
In 2015, SunLync released the latest version of its POS software. The company touts the solution’s improved performance and enhanced features as well as a reduction in software bugs. SunLync also offers a number of other software products to complement its POS solution, such as reporting and a rewards program. Read on to learn whether this POS system is right for your tanning salon.
What You’ll Need
SunLync is POS software. In order to run it, you’ll need to buy compatible hardware, namely workstations and a MySQL server. You’ll also need a cash drawer, receipt printers, and tanning bed timers. If you want to accept credit cards, you’ll need compatible card readers and a merchant account with a credit card processing company. Although SunLync’s website touts the choices it gives customers in terms of credit card processing companies, two of its partners are Cayan and SimCD.
SunLync Features
SunLync’s latest version offers several new or enhanced features for customers, including an updated user interface, a salon information portal for customers, an online customer portal, employee scheduling, discounting, QuickBooks integration, inventory management, age regulation compliance, the ability to email customers receipts, and marketing functions.
Updated User Interface
You can now display the latest version of SunLync’s POS software full screen on 16:10 and 16:9 monitors and add themes to change the look and feel per workstation. This version is also touchscreen friendly.
Salon Information Portal for Customers
While your customers are waiting for a tanning bed to open up, they can view information on screens about wait times. SunLync lets you add a customizable scrolling marquee at the bottom of the screen, so you can share information about upcoming promotions.
Online Customer Portal
Your customers don’t have to wait until they come back into your salon for information about their purchase history or how many loyalty points they’ve accumulated. SunLync lets them log into an online customer portal where they can view that information in one place.
Employee Scheduling
Setting employee schedules doesn’t have to be a hassle. The latest version of SunLync’s POS system enables you to create and edit schedules, handle requests for time off, and let employees trade shifts.
Discounting
Sales and promotions attract customers. With SunLync, your salespeople can easily apply discounts to purchases, making the transaction process smoother for customers.
QuickBooks Integration
QuickBooks is one of the world’s most popular accounting software programs, which is why SunLync gives you the option to handle accounting functions from within its POS solution.
Age Regulation Compliance
Many jurisdictions are now enforcing laws about the minimum age for tanning salon customers. Stay compliant with SunLync’s age verification function.
Email Customers Receipts
Going paperless isn’t just environmentally friendly – many of your customers simply don’t want another receipt in their wallet. SunLync allows salespeople to email customers their receipts.
Unit Management
At a tanning salon, knowing which beds are available for customers is critical to keep operations flowing smoothly. SunLync tells you which beds are in use and which beds are free.
Marketing Functions
The ability to offer customers the right service at the right time is crucial. SunLync’s integrated marketing functions alerts you to targeted marketing opportunities to attract customers.
Reporting
The section of SunLync’s website on its POS system doesn’t discuss reporting capabilities. However, the software developer does offer software that generates reports about financial performance, employees, marketing, inventory, and equipment.
SunLync Pricing for Credit Card Processing
SunLync is the software developer, not the credit card processor, so it doesn’t publish credit card processing costs. Your credit card processing company will set pricing for credit card processing. The fees for processing are in addition to the POS software and any hardware and accessories you may need to purchase.
Want to know what you’ll pay for credit card processing? Request a free, no-obligation quote from processors that can support SunLync.
SunLync Pricing
SunLync doesn’t publish the cost of its software on its website. The cost of the software is in addition to the costs of purchasing hardware and credit card processing fees.
SunLync Accessories
SunLync doesn’t sell compatible accessories for its POS solution. However, its website displays a list of partner vendors that sell hardware such as surveillance cameras, printers, workstations, barcode scanners, cash drawers, card readers, and signature pads.
Product Features
Universal
POS Systems
- Mobile device management
- Tableside Ordering
- Tableside Payment Processing
- Patron Online Food Ordering
- Gift cards and customer loyalty tracking
- Marketing metrics
- Inventory management
- Sales reports
- Employee tracking & management
- Payroll metrics
- Quickbooks data export
- PayPal acceptance
- Integrated CRM (customer relationship management)
- Windows-based system
- iPad-Based System
- Android-Based System
- Bar Code Scanners
- Card Readers
- Cash Drawers
- Receipt Printers
- Customer Displays
- Kitchen Printers & Monitors
- Checkout Scales
- Portable Receipt Printers
SunLync Q&A
SunLync Reviews ( 4)
Terrible service. 1 out of 5 stars because 1 out of 5 guys know what they're talking about. I've literally had to undo some of the mistakes they claim to not have made at least 7 times throughout the years. Very unreliable service, unreasonable prices. I've used them for 10+ years and they've gotten worse. Charge more but give less. Super basic options and nowadays I have to wait 2-5 days to get a hold of technical support...and they still barely know their own job. Ditch Sunlync.
If I could give Zero starts I would. Sales team told me the product could do things it could not do. Start using the kiosk feature and it breaks ALL THE TIME. I lost SO MANY customers over the lack of reliability. To make it worse, the tech team either wasn't capable or just didn't want to figure out what was wrong. Sold the business, terminated my contract with them, and then the next month they bill me again and then refuse to fix the billing mistake!! Disaster - AVOID AT ALL COST!
The software is very outdated and very expensive for what they have to offer. They offer no social media links and every time you need to do any sort of email mailing you have to basically go through technical support which is also another hour wait time. I have used it for years and now switching to helios or tantrax. Billing is also very rude and offer little to no support.
As the name implies, SunLync is designed for tanning salons, so it has features that salon owners will find helpful. A bed-management features tells you quickly which tanning beds are in use and which are available, for example. Plenty of good options for tanning businesses.
