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RB Control Systems Review

POS Systems

Good news for pool and spa businesses – RB Control Systems offers software for both multiple retail locations and one service routes. The software works with PCs, tablets, and smartphones, so you can process transactions, track inventory, create and manage schedules, accept credit cards and more.

Additionally, RB Control Systems supports loyalty rewards programs for your regular customers. Curious if it’s right for your business? Read on for full details about the system’s features, pricing, and more. 

RB Control Systems Features

RB Control Systems offers several features that will come in handy, including customizable receipts, customer management, and employee management functions.  

Receipt Information
For customer convenience, RB Control Systems can print purchase receipts, warranty information, and item return policies. Receipts are fully customizable, and can include store information, business logos, sales person’s name, loyalty reward points total (if applicable), and transaction numbers for easy lookup. You can choose to print or email receipts. You can also process refunds, returns, and exchanges quickly and easily by scanning the barcode printed on the original receipt.

Customer Management
Customer management options make it easy to keep track of your customers’ information. When a transaction is made, a customer profile is automatically generated. Profiles give you the ability to view purchase history, size of customer’s pool or spa, equipment profiles, water problems, testing, and more.

Employee Management
For easily managing employee information, RB Control Systems provides an employee time clock for punching in and punching out. Additionally, you can set up alerts to automatically notify employees of follow-up or services calls they need to make. Employee time sheet information can sent to QuickBooks integrated payroll systems.

Credit Card Processing with RB Control Systems

Taking credit cards is a must for many businesses today. With RB, you can take cards, cash, checks, and gift cards. Another good thing – RB Control Systems works with many credit card processors. You’re not limited to one company, which allows you the opportunity to secure the best pricing for your business. Want to know what you’d pay? Use this free, no-obligation quote request tool.

Reporting

RB Control Systems provides a variety of reporting features designed to help you manage your business. Reports identify best selling products and highest margin products, show average per-sale total, and more. Additionally, you can perform inventory searches, apply discounts to items, and track commissions.

RB Control Systems point-of-sale also integrates with leading water analysis software, helping to streamline water testing information.

Equipment and Accessories

RB Control Systems software is designed to work with existing PCs and laptops. RB Control Systems can also work with tablets and smartphones. Exact specifications, such as screen size, memory, keypad, and other equipment variables will vary depending on the devices you choose to use. You can also purchase optional accessories, including cash drawers, barcode scanners, card readers, and more.

Helpful Links

Manufacturer’s page

Product Features

Universal

POS Systems

  • Mobile device management
  • Tableside Ordering
  • Tableside Payment Processing
  • Patron Online Food Ordering
  • Gift cards and customer loyalty tracking
  • Marketing metrics
  • Inventory management
  • Sales reports
  • Employee tracking & management
  • Payroll metrics
  • Quickbooks data export
  • PayPal acceptance
  • Integrated CRM (customer relationship management)
  • Windows-based system

  • iPad-Based System
  • Android-Based System
  • Bar Code Scanners
  • Card Readers
  • Cash Drawers
  • Receipt Printers
  • Customer Displays
  • Kitchen Printers & Monitors
  • Checkout Scales
  • Portable Receipt Printers

RB Control Systems Q&A

Heartland Payment Systems answer:

In order to process using our merchant account with RB Control Systems, you would need to set up a DataCap NetEPay Gateway with RB Control. DataCap would be the company responsible for EMV solutions working with our processing merchant accounts. DataCap is certified EMV processing using the Veriphone VX805 for Windows PC based processing.?

Thanks
Team TSYS


RB Control Systems Reviews ( 2)

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from Jim Treese, on Jan 20, 2018

Having seen RB Controls for many years at various trade shows, we decided to bite the bullet and invest over 5K in this program. Less than two months into going live with it, we are pulling the plug, and going back to QuickBooks POS. This program is so full of problems, we would rather take a huge financial hit now then get any deeper into it. The sales presentation made it sound like the greatest thing since sliced bread, but for every problem we sat on hold for tech support for, 5 others presented themselves. DON'T GET THIS SOFTWARE!!!...You will regret it I guarantee.

from CardFellow, on Apr 20, 2016

RB Control Systems' POS software is designed specifically for pool and spa businesses, so it integrates directly with water testing programs and offers other useful features.

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