Credit Card Processing

Things to Consider When Choosing a Chargeback Management Company

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If you are faced with this conundrum, there are several things you’ll want to consider. The 6 main areas to think about are: Do you need professional help? What will a chargback management company do? What kind of results can you expect? How will chargeback management software integrate with your current platforms? What is and isn’t …

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Credit Card Processing

What is a Retrieval Fee?

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A cardholder’s issuing bank sends a retrieval request to the processing bank. Then the processing bank sends the request to the business. At this point a processor will assess a retrieval fee. A retrieval request does not involve the refund or reversal of a transaction. A reversal is only initiated if a chargeback occurs. Since …

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