by Ben Dwyer Payment Processing Technologies (or just PayProTec) is a credit card processing company founded in Warsaw, Indiana. In this PayProTec review and profile, we’ll examine the company’s available services for businesses as well as PayProTec’s reviews from customers, rates and fees, and more. Payment Processing Technologies, LLC is a registered ISO of Wells Fargo Bank.
- What services does PayProTec offer?
- PayProTec’s rates
- Is there a contract?
- PayProTec reviews and reputation
What services does PayProTec offer?
All of the basics – credit and debit card processing, mobile solutions, and e-commerce processing. The company also provides industry-specific solutions tailored to the particular business needs within an industry.
Card Processing
PayProTec provides fast credit and debit card authorizations for major cards, including MasterCard, Visa, Discover, and American Express. (American Express may require separate approval.) You can use PayProTec’s card processing services with both card-present (swiped) transactions and card-not-present (keyed) transactions.
Mobile Processing
PayProTec gives you the ability to swipe credit cards on the go using your mobile device, with PhoneSwipe. Mobile processing is suggested if you frequently need to accept payments outside of a store or restaurant. Mobile processing is ideal for landscapers, moving companies, artists, delivery services, and businesses who attend trade shows or fairs to sell products and services. If that’s you, mobile processing might be the way to go.
E-commerce Processing
For internet processing, PayProTec offers three gateway options: Authorize.Net, PC Charge, and Retail PC @ Advantage. Any of the gateway options can be utilized with your existing computer with internet access and a web browser.
Authorize.Net
One of the most popular gateways, Authorize.Net features a robust merchant interface to allow you to accept and review payments through your website. Authorize.Net can help you accept all major credit cards, electronic checks, and gift cards. Authorize.Net is PCI compliant and offers built-in fraud protection.
PC Charge
The PC Charge gateway supports multiple payment types, including credit, debit, and EBT cards as well as checks with check verification and conversion. A customer database allows recurring billing for charging subscriptions or monthly recurring payments. PC Charge software also supports card readers, PIN pads, and check readers that can optionally be connected by USB port.
Retail PC @ Advantage
Retail PC @ Advantage meets bank card association requirements, helping keep your processing costs as low as possible. Retail PC @ Advantage is recommended for mail order and telephone order businesses, and can provide recurring transaction billing.
PayProTec’s Rates
PayProTec charges on tiered pricing, a model prohibited for certified quotes in the CardFellow marketplace due to its lack of transparency. Be aware that any published rates and fees from PayProTec may not be all of your costs.
PayProTec publishes the following information for tiered pricing fees and rates:
Monthly account maintenance: $10
Monthly minimum fee: $25
Card-Present/Swiped transactions
Qualified rate: 1.79%
Per-transaction fee: $0.25
Card-Not-Present/Keyed transactions
Qualified rate: 2.49%
Per-transaction fee: $0.22
Additional fees may apply for certain transactions, such as Address Verification. Address Verification services feature an additional per-transaction fee; businesses that could use Address Verification but don’t use it may face a surcharge. Additionally, not all transactions will “qualify” for the rate published. Transactions that PayProTec deems “non-qualified” will incur a higher cost.
Is there a contract?
Yes – PayProTec’s standard contract term is 3 years. Early termination fees up to $250 may apply if you cancel before the full term is up.
PayProTec Reviews
PayProTec has been around long enough to have some reviews available online, however the company does not currently have any reviews on Yelp or Ripoff Report. Additionally, there are no PayProTec reviews on the official company website.
However, PayProTec has been accredited with the Better Business Bureau since 2008 and currently has an A+ rating, the highest available. The BBB overview shows 10 complaints lodged against PayProTec in the past 3 years. Reviews complain of hidden costs (a near certainty with tiered pricing), annual fees, refusal to provide agreed equipment, and unauthorized debits. Only 2 of the complaints are listed as resolved to the reviewer’s satisfaction.
