Customers dispute transactions for many different reasons. When you disagree that a chargeback is warranted, you’ll need to fight that chargeback through your credit card processor. However, processors each have their own methods for notifying you of chargebacks and for requesting documentation to support your claim. In this article, we’ll go ov...

Some credit card processors simply lump kratom with marijuana and refuse to provide merchant accounts for either substance. Others are willing to provide merchant accounts for kratom, but you can expect to go through a lengthier approval process and pay fees that reflect kratom’s high risk processing status. What is “high risk” processing? High...

Much like competitor Square Capital, Clover Capital provides merchant cash advances to customers. Cash advances are typically easier to obtain than small business loans, but do have some potential drawbacks to consider. Let's take a look at what Clover offers and what it means for your business's cashflow. What is Clover Capital? Clover Capital...

When it comes to choosing between Square and Clover, you’ll want to consider the cost not just for hardware but the processing fees as well. In this article, we’ll cover features and processor compatibility as well as examine how the most comparable devices in each line stack up side by side. General Features Hardware and processor compatibilit...

Visa and Mastercard have separate interchange categories for level III transactions, so providing all of the required information can result in savings if your business accepts a lot of cards that are level III eligible. However, not all cards are level III eligible, and not all gateways are capable of passing level III data. Let’s take a look a...

CBD products that make “unsubstantiated” health claims, in particular, may have fewer options when it comes to credit card processing. Let’s take a look at finding a CBD merchant account for your business. How is CBD Different than Marijuana? Cannabidiol, or CBD, doesn’t get the user high. That’s an important distinction for many of its propo...

The short answer: yes, when done correctly. The longer answer is that there’s a lot of confusion about the difference between “cash discounts” and “surcharges,” or "checkout fees" and that confusion has led to labeling surcharge programs as cash discount programs. Let’s look at the differences between the two and how you can stay on the right si...

However, it’s not quite what you’re thinking. The Stripe Terminal solution allows businesses to build their own card-present checkout system by programming it with pre-certified card readers. The company calls it an “API-driven solution” and says that it’s geared toward tech-savvy businesses with both online and offline selling channels. If you’...

"High risk" in this case isn't a reflection on your specific business. It's just a reality of your industry. It also doesn’t mean that you can’t get a good solution for your business, it just means you’ll need to be aware of restrictions on high risk, as well as what to look for when evaluating processors. In this article, we’ll cover how to fin...

OmniShield Assure is a PCI and security program. The company says that the main benefits are improved security and reduced financial risk. If you’re paying for the program, you’ll probably see it on your statement among other monthly fees. Note: OmniShield Assure was originally created by Vantiv, which was purchased by Worldpay. Then Worldpay wa...